BP Electronics Mobile Accessories – Premium Phone & Tablet Solutions

BP Electronics – Refund Policy

At BP Electronics, your satisfaction is our top priority. If you are not completely happy with your purchase, we're here to help. Please review our refund policy below.

1. Returns

You may request a return within 30 days of receiving your item.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • It must be in its original packaging.

  • A receipt or proof of purchase is required.

Some items may not be eligible for return due to hygiene or safety reasons (e.g., worn earbuds/headsets).

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days.

Please note:

  • Shipping fees are non-refundable.

  • If the item was purchased during a promotion, the refunded amount may reflect the discounted price.

3. Exchanges

We only replace items if they are:

  • Defective

  • Damaged

  • Not functioning as described

If you need to exchange an item, contact us at [your email/contact].

4. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check your bank account again

  2. Contact your credit card company

  3. Contact your bank

If you still have not received your refund, please contact us directly at [your email/contact].

5. Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Items marked as final sale

  • Opened personal electronic accessories (for hygiene reasons)

6. Shipping Returns

To return your product, please contact us first at [your email/contact] for the return address and approval.

Customers are responsible for paying return shipping fees unless the item arrived damaged or defective.

7. Cancellations

Orders can be cancelled within 12 hours of purchase if they have not yet shipped.